Davis ThinkingCould Web 2.0 be grounded in nature? Our new research shows that Web users are increasingly conceptualizing the online world and new technology — social networks, mobile phones, and even whole businesses — as ecosystems.
The sixth tenet of the Marketers' Constitution states that the marketing ecosystem -- including agencies, media and suppliers -- must become increasingly capable. The concept of the marketing ecosystem was first coined in a landmark cross-industry study, Media and Marketing Ecosystem 2010: Digital Darwinism. The study, conducted by Booz & Company, was completed in partnership with the ANA, the 4As and the IAB. One of its core findings was that a capable marketing ecosystem is more than just an essential. It is fundamental to marketer's ability to make targeted, confident and effective business and brand building decisions.
Recently, I spoke to a crowded room of senior marketers at a CPG retailer, one of the executives asked “What’s an indicator a company is advanced in the social space?”. I gave three answers, and one of them was “Developing a thriving advocacy program to fight your battles”. The executives, which were used to traditional advertising and direct marketing had a lightbulb go off as I showed them this framework.
Should we be surprised that the biggest fight over freedom of expression in years involves Google, a company that produces algorithms rather than articles? Probably not. Google executives struck a blow for free speech in China last week when they announced they were moving their service to Hong Kong after a series of mounting conflicts with the government over the privacy of its users and the free flow of information. That would seem to put Google in league with newspapers, television news divisions and other outlets that look to protect information from government control. But no, Google insists, it is definitely not a media company.
If you’re ready to think of your blog as a business (one of the hot topics over on Third Tribe Marketing), one way to do that is to start thinking of your blog content as the core of a distribution flow. In the little drawing to the left, I’ve put your subject matter at the heart of your system, and then have recommended you look at your blog, other products, education, and partnerships as the four areas you might consider. Note how I’ve moved your blog off to a branch and not to the heart of the drawing. Let’s talk through it.
As we begin a one-year celebration of the ANA's 100th anniversary, we have created the Marketers' Constitution, which contains 10 essentials of marketing for the next 100 years. Its purpose is to ensure that our industry continues to thrive and contribute to the growth of the U.S. economy and to the well-being of our society.
On Monday, LinkedIn will make its technology available to software developers who want to use it in their own sites and applications. By incorporating information about someone’s professional profile and connections, LinkedIn can make those sites more useful, said Adam Nash, LinkedIn’s vice president of search and platform products. Jeff Weiner, LinkedIn’s chief executive, has said he wants the site to be the hub of all conversations about business on the Web. LinkedIn’s recent partnership with Twitter was one step in that direction, and this is another. As more businesses use Web-based applications for professional communication, LinkedIn wants to be there, Mr. Nash said.
The future of news is entrepreneurial. There’s a lot in that statement. It says: The future of news is not institutional… The news of tomorrow has yet to be built…. The structure – the ecosystem – of news will not be dominated by a few corporations but likely will be made up of networks of many startups performing specialized functions based on the opportunities they see in the market…. Who does journalism, why and how will change…. The skills of journalists will change (to include business)…. We don’t yet know what the market will demand and support from journalism…. News will look disordered and messy…. There will be more failures than successes in the immediate future of news….
I'm leaving for Las Vegas later this week to speak at Blogworld. I'm on a panel discussing the intersection of social media and brands, but what I'm really excited about is a presentation on Friday where I will discuss the value that visual thinking can bring to any organization. I have a passion for visual thinking. Being able to think visually, break down complex ideas and synthesize them into something meaningful is my forte. It's a skill that has landed me in the company of the smart and capable folks I currently work with. More importantly, I took whatever abilities I had and I gave them over to my ecosystem. In any social system, you always come to the table offering something of value rather than seeking it.
When thinking of any Social Business Design problem, it's important to realize that there are three areas which will define all of the challenges which will need to be resolves in order to move any business toward a more open, collaborative model which benefits all constituents (employees, customers, partners). These areas are: People Process Technology Right now the industry is focused on technology, which is understandable since advances in it have enabled us to do so much more with less. However, I wanted to focus this short post around a subset of people. It's a thing commonly referred to as "corporate culture".
"Mayo doesn't have friends, he only has customers." -- Lou Gosset Jr. in An Officer and a Gentleman Target has a personality all its own. And, for a multitude of reasons, Target attracts guests just as unique as its stores. --From Target.com's press room There are many parts in every ecosystem. A natural ecosystem has six main components: soil, atmosphere, heat and light from the sun, water and living organisms. In a media ecosystem, we have content creators, publishers/media owners, networks, agencies, advertisers and of course the audience. If the ecosystem is healthy, the audience eventually gets transformed into happy customers. This last sentence warrants repeating. If a media ecosystem is healthy, audiences eventually are transformed into customers. With the exception of holistic thinkers like Bob Garfield and my friend Jeff Einstein, much of what we read comes from "experts" who specialize in only one aspect of the ecosystem. This results in advice that is overly compartmentalized and which generally misses the mark.
We are now seeing conferences dedicated solely to Twitter—the latest was Jeff Pulver's 140Char held in NYC. Like many others who were not at the event, I was able to attend virtually through following tweets. After a while I thought to myself—wait a minute, we're still just talking about "social media" in silos. What about the bigger picture? And what do you ask is the big picture?
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