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At Issue } essential reading

US Retailers Turn to Social Media on ‘Black Friday’

Jonathan Birchall
Nov 27, 2009

US retailers were on Friday unleashing a traditional barrage of post-Thanksgiving holiday shopping promotions, with the National Retail Federation expecting 134m Americans to head for the stores. This year, however, the retailers have reinforced their traditional efforts with an array of social-networking weapons including Twitter, the micro-blogging website. Retailers including discounters Target and Walmart, and department store groups Macy’s, Kohl’s and JC Penney have used Facebook pages to publish the “doorbuster” and “early bird” deals traditionally announced in newspaper advertising inserts on Thanksgiving, the day before “Black Friday” – so called because it was once the day on which retailers’ ledgers for the year moved out of the red and into the black.

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