The financial markets’ collapse and a growing distrust of global leaders both public and private has increased the importance of thinking strategically about communications and its impact on reputation. Government officials, political candidates and all those operating in the public realm are increasingly asking how they can measure with greater certainty the dynamics that drive their communications performance. With upcoming battles in the US on climate change, healthcare, Supreme Court confirmations, financial reform and a new Middle East peace initiative, among others, there is ample opportunity to evaluate communicators’ ability to drive public opinion. The corporate sector has been measuring the impact of communications and reputation for some time, using the results of these analyses to determine how their allocation of resources and themes affect financial outcomes such as stock price, P/E ration, revenues and profits. The earliest iteration of measurement centered on clip counts and evaluations—the most basic tenets of media relations—but has since evolved to include more robust scientific metrics. This is spurred by the diminishing effectiveness of traditional advertising. One recent survey revealed that only 13% of respondents believe advertising claims.
strategicJuly 25, 2014
culturalJuly 25, 2014
creativeJuly 25, 2014
economicJuly 25, 2014
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