David Gelernter
Feb 4, 2013
The space-based web we currently have will gradually be replaced by a time-based worldstream. It’s already happening, and it all began with the lifestream, a phenomenon that I (with Eric Freeman) predicted in the 1990s and shared in the pages of Wired almost exactly 16 years ago.
Ingrid Froelich
Oct 4, 2012
Relevant customer experience now involves much more than just pushing out content to available channels. It requires an understanding of how customers use these channels, identifying where opportunities lie and optimizing the experience for each channel. How can companies accomplish this?
Ingrid Lunden
Sep 26, 2012
Rupert Murdoch’s News Corp. is planning once again to let stories from its paywalled UK newspaper The Times get indexed by the search giant Google. This reverses a two-year-old policy in which News Corp.’s UK newspaper division, News International, dramatically yanked stories from Google as it prepared a paywall to better monetize that content and do away with low-value single-story visitors from sites like Google.
Austin McGhie
Aug 8, 2012
In business, a dull existence means a weak brand. If you want some people to love you, you’ve got to accept that others may hate you. With your company clamoring for new customers and more business, it takes a certain amount of nerve to deliberately ignore people that many within your organization might consider prospects.
Daniel Baylis
Aug 6, 2012
Is it possible for the world’s largest companies to incorporate sustainability and responsible business into their DNA? Or is a large corporation inherently more concerned with profit than people?
Frank Partnoy
Jul 13, 2012
Speed is killing our decisions. The crush of technology forces us to snap react. We blink, when we should think. E-mail, social media, and 24-hour news are relentless. Our time cycle gets faster every day. Yet as our decision-making accelerates, long-term strategy becomes even more crucial. Those of us who find time to step back and think about the big picture, even for a few minutes, have a major advantage. If every one else moves too quickly, we can win by going slow.
Jordan Weissmann
Jun 29, 2012
In January of 2007, not long after Steve Jobs unveiled Apple's first iPhone at that year's Macworld conference, Microsoft CEO Steve Ballmer sat down for an interview with CNBC in which he was asked about his initial reaction to his competitor's new device. He guffawed. Really, whole-heartedly guffawed. "$500 full-subsidized with a plan!" he said. "[It] is the most expensive phone in the world and it doesn't appeal to business customers because it doesn't have a keyboard which makes it not a very good email machine."
