NBC’s Old-Media Thinking Means Missed Opportunity PDF E-mail
Bryan K. Oekel   
Monday, 11 August 2008
 
I’m not a big fan of the Olympics.  Sure, I’ll watch a few events while channel surfing.  However, I have to admit I was utterly mesmerized by the awesome spectacle of the opening ceremonies (even if some of the fireworks were faked for TV using CGI, but that’s a whole 'nother blog post).

 

I watched the event on NBC during primetime on Friday night.  The network – which has exclusive broadcasting rights – delayed airing the ceremonies until 12 hours after they actually occurred.  Millions of loyal fans had to wait all day to get a glimpse of one of the most important Olympic events in decades.

 

NBC’s delayed airing of the ceremonies made for an awkward moment on its sister network, CNBC, on Friday morning. When a fountain of fireworks unexpectedly erupted from the top of the Bird’s Nest, “Squawk Box” anchors reporting live in Beijing had to pretend nothing was going on behind them.  They didn’t expect the fireworks until the end of the ceremonies, and they had to continue their on-air banter without mentioning the events unfolding in their live shot.  According the New York Times blog, the anchors were “adhering to NBC’s the-ceremonies-start-when-we-say-they-start script.”

 

Besides the fact that NBC robbed the world of the timeliness of this historical event, they also missed a huge opportunity.  Delayed airings are nothing new, and NBC had $1 billion worth of reasons to air the ceremonies during its primetime block.  But the network squandered the opportunity to leverage its online assets to share the opening ceremonies – and its advertisers’ messages – with the world.

 

“Tune in at this time” is one of the reasons the top-down, big-media model is struggling.  And NBC limited its thinking to this old broadcast model.  Imagine if NBC would have leveraged digital networks to distribute “teasers” of the opening ceremonies – with an accompanying message from advertisers, of course.  Or the network could have merely included a live feed on NBC.com to generate a bit of buzz – and more value for advertisers. 

 

There’s a reason 15 percent of the world’s population was watching on Friday night.  The opening ceremonies were visually stunning.  Certain aspects of the event were viral gold (“Gold, Jerry.”).  There would have been tremendous pass-along value in clips of the on-field performances, the country teams entering the arena, the fireworks…

 

Most people that would have seen online clips of the opening ceremonies likely would have tuned in on Friday night anyway.  In fact, perhaps more than 15 percent of the world’s population would have watched if they had gotten a taste of what to expect forwarded to them from a friend.  NBC has been typically been at the front of the pack in terms of its digital content strategy, and the opening ceremonies should have been no exception. 

 

But instead, CBC stole NBC’s online thunder when fans posted links to the Canadian broadcaster’s live coverage on places like Twitter.  The control big broadcasters have enjoyed for decades is eroding in the online world.  And it’s time for them get with the program by taking advantage of these new realities.

 



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