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At Issue } essential reading

What Marketers Can Learn from the Food-Truck Trend

Grant McCracken
Wednesday, August 24, 2011

The American consumer is changeable. He wants X. No, he wants Y. Never mind, he wants Z. We used to quiz him with focus groups and mall intercepts. But these days, he's not sure. It's not that he won't tell us. It's just that he can't.

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