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Archive for April 2010

At Issue } essential reading

A Prediction: Twitter to Predict the Future

Brian Solis
Apr 7, 2010

Trending topics reveal much more than the objects that captivate the hearts, minds, and keyboards of Twitter users around the world. Twitter’s trends is a cultural mirror that reflects the state of attention and intention. And as such, Tweets then offer an MRI that visualizes the minds of consumers and more importantly, serve as a crystal ball that reveals the future of products and services before and soon after they’re released. For the most part, however, the vast amount of precious insight is widely untapped. Instead, businesses focus on volume and congregation, enticing brands to engage in the conversation rather than truly capturing and analyzing the activity that inherently inspires empathy and ultimately relevance. I think that’s about to change…

The Organization Is Alive

Art Kleiner
Apr 7, 2010

To change an organization from within, it helps to understand four basic circulatory systems, analogous to the channels of communication in a living body.

The Considered Purchase: Core Conversion Marketing Strategies

Brian Massey
Apr 7, 2010

The Considered Purchase Pattern is a powerful model for a business-to-business website because so many businesses have flaccidly chosen to build their site on the brochure pattern. With the strategies outlined here, you will generate new leads and sales at a fraction of the cost of your competitors. Get these strategies right, and you have the opportunity to dominate your competitors on the Web.

Court Strikes at 'Net Neutrality'

Amy Schatz and Brent Kendall
Apr 6, 2010

A federal appeals court ruled Tuesday that the Federal Communications Commission exceeded its authority when it sanctioned Comcast Corp. in 2008 for deliberately slowing Internet traffic for some users. The unanimous decision is a blow to the FCC, which argued it had authority to police Internet providers and prevent them from blocking or slowing subscribers' Internet traffic. The victory is likely to spark efforts by the FCC and Congress to impose new rules on Comcast and other Internet providers. Major Internet providers will likely oppose such moves, particularly any effort by the FCC to apply rules to their Web services that were originally enacted to promote more competition in the land-line phone industry.

Apple's Strategic iParadox

Umair Haque
Apr 6, 2010

Enter iPad. The proponents call it a radical new dominant design for computing. Don't buy the hype, say the detractors: the iPad's just another land-grabbing walled garden. Both sides are right — and wrong. The iPad is a revolution waiting to happen. But the revolution's biggest roadblock is Apple itself.

Nokia Brand Needs Firm Direction

Marketing Magazine
Apr 6, 2010

Nokia retains a massive share of the global mobile phone market, but cracks are beginning to appear in its once-impenetrable leadership. In particular, the electronics brand is struggling to defend its lead in smartphones - the fastest-growing and most profitable part of the mobile phone business.

Mercedes Takes A Class In Social Media

Karl Greenberg
Apr 6, 2010

Last fall, Mercedes-Benz ran a competition among business schools like Harvard, New York University, Wharton and Kellogg, in cooperation with NYU, to find out what the next critical market for the brand actually thinks of the brand.

Framework: Rings of Infuence

Jeremiah Owyang
Apr 5, 2010

Recently, I spoke to a crowded room of senior marketers at a CPG retailer, one of the executives asked “What’s an indicator a company is advanced in the social space?”. I gave three answers, and one of them was “Developing a thriving advocacy program to fight your battles”. The executives, which were used to traditional advertising and direct marketing had a lightbulb go off as I showed them this framework.

AT&T's Breakout Strategy

Jonathan Salem Baskin
Apr 5, 2010

With a carrier-agnostic iPhone coming to market later this summer, the conventional wisdom is that AT&T will lose customers (its phone coverage and iPhone service haven't been stellar) and a lot of profits (some say the iPhone has been not only its brightest but biggest single source of earnings). I say it doesn't have to work out this way. There's a post-generification breakout strategy for AT&T, but it would require a massive rethinking of its brand and marketing communications. Here are the three core realizations the company's brain trust would have to reach.

Top Execs Answer Auto Marketing's Biggest Questions

Jennifer Rooney and Michael Bush
Apr 5, 2010

In and around last week's New York International Auto Show, Ad Age got in front of marketing leaders at some of the world's major car brands, including Jim Farley, group VP-global marketing and Canada, Mexico and South America operations, Ford Motor Co.; Scott Keogh, CMO, Audi of America; Chris Perry, director-marketing and acting head of marketing, Hyundai Motor America; John Maloney, VP-marketing and product planning, Volvo Cars of North America; and Jack Pitney, VP-marketing, BMW of North America. We asked them how they intend to market through the economic recovery, how they are evolving their global-marketing strategies and what's yet to come.


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